Download Free Us Biodefense Program Software

Download free us biodefense program software pdf

Biodefense and Related Programs Virologist Kyle Rosenke, Ph.D., using a centrifuge inside a BSL-4 suite at the Rocky Mountain Laboratories Integrated Research Facility. A centrifuge rotor tool is in the foreground. Give us a call 1-800-SAMSUNG (1-800-726-7864) Mobile Support 8 AM - 12 AM EST 7 days a week Home Electronics & Appliance Support 8 AM - 12 AM EST M-F 9 AM - 6 PM EST Sat, Closed Sunday.

Download free us biodefense program software windows 10

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NOTOCORD® is committed to providing the highest quality of service and support to our customers around the world. It comes in many ways: phone, emails, webconferences, on-site meetings. Technical support is part of the maintenance package.

Described below are the different methods to ask for technical assistance, information or to send a file.

Check out the documentation website

confluence.notocord.com is open to all customers, it provides free access to:

User manual, with tutorials to get started smoothly
Reference documents on modules and applications
Application notes on specific setups
Example configurations for the most common analyses
FAQ featuring both generic and specific matters

Contact the Support team

Send us an email or use the Contact us form. You may also call us:

France: + 33 1 34 80 00 00 (9.30am – 6pm Paris time)
USA: + 1 484-530-5030 (8.30am – 5pm)

Report abnormalities via the Support Wizard

Send us key information for the diagnosis via the Support Wizard

The Support Wizard is available from:

NOTOCORD-hem™ main menu: Help > Support Wizard
Computer start menu: All programs > NOTOCORD-hem EVOLUTION > Support Wizard

Send a file

Via Pydio, a tool hosted by Instem to share files with our customers.

Contact Support or your sales rep to request an account

By postal services

Burn a DVD with your file(s) and mail it to NOTOCORD® (France or US) or to the appropriate distributor, depending on your country of origin. See our contact list.

Get remote assistance

Contact Support or your sales rep to request Remote Assistance via a private and secure web conference.

A GoToMeeting® email invitation will be sent to you.
Launch the GoToMeeting® link embedded in the email when requested and follow the instructions to join the meeting.

A file and a short description of your protocol,
NOTOCORD-hem version used, license number (information available on NOTOCORD-hem main menu: HelpAbout),
Acquisition hardware used.